Bt50 Privacy Policy — How We Protect Your Personal Information
This Privacy Policy explains transparently how bt50 collects, uses, stores, and protects your personal data as a user of our platform in Malaysia. Please read it carefully before registering or using our services.
Last updated: January 2026
What Information Do We Collect from Users?
Bt50 collects the information needed to provide a secure, efficient, and personalised platform experience for Malaysian users. The categories of data we collect are as follows:
Account & Identity Information
During registration, you are required to provide your full name, email address, phone number, date of birth, and identity verification (KYC) details such as your IC number. This information is used to verify your identity, confirm that you meet the minimum age requirement (18 and above), and comply with regulatory obligations.
Device & Browser Information
Bt50 automatically collects technical information including device type, operating system, browser used, IP address, and general location data. This helps us diagnose technical issues, improve platform performance, and detect any suspicious activity.
Local Payment Information (MYR)
To process deposits and withdrawals in Malaysian Ringgit (RM), we may retain payment-related information such as your bank name, verified account number, or registered eWallet details. Full account numbers are not stored in the bt50 system as plain text and are protected through encryption technology.
Usage Data & Platform Activity
User activity records — including bets placed, game categories visited, session duration, and interaction logs — are retained for security purposes, internal analysis, and service improvement.
How Is Your Information Used?
Bt50 uses the information collected solely for legitimate purposes directly related to platform operations. The primary purposes for using user data are as follows:
- Account management: Creating, verifying, and maintaining secure user accounts, including registration processing and KYC.
- Transaction processing: Processing deposits, withdrawals, and bonuses in Malaysian Ringgit (RM) accurately and securely.
- Service improvement: Analysing usage patterns to improve the user experience, platform performance, and content offerings.
- Security and fraud prevention: Detecting and investigating suspicious activity, security breaches, or fraud attempts on the bt50 platform.
- Legal compliance: Meeting regulatory requirements, including anti-money laundering obligations and age verification.
- Service communications: Sending important notifications related to your account, transactions, or policy changes via email or in-app.
Bt50 will not use your data for third-party marketing purposes without your explicit consent.
How Does bt50 Use Cookies and Tracking?
Bt50 uses cookies and similar tracking technologies to enhance the user experience and ensure the platform runs smoothly. The following types of cookies are used:
Required for core platform operations such as account login, session management, and language settings. These cookies cannot be disabled without affecting key platform functionality.
Helps bt50 understand how users interact with the platform, which pages are visited most, and session duration. This data is used in aggregate form and does not identify individuals.
Storing your personal preferences such as display settings and language to provide a more consistent experience on future visits.
Used to detect unusual activity, protect accounts from unauthorised access, and maintain the integrity of your login sessions.
You can manage your cookie settings through your web browser at any time. However, disabling certain cookies may affect the functionality of some parts of the bt50 platform.
bt50 Data Retention Period & Security Measures
Retention Period
Bt50 retains users' personal data for as long as necessary to fulfil the purposes set out in this Privacy Policy, or for as long as your account remains active. Following account closure, certain data may be kept for an additional period to meet legal obligations or resolve any outstanding disputes.
Technical Security Measures
Bt50 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, loss, or accidental disclosure:
- SSL/TLS encryption for all data transmitted between your device and bt50 servers.
- Passwords are stored as irreversible hashes.
- Strict internal access controls — only authorised personnel may access sensitive user data.
- Continuous system activity monitoring to detect anomalies or intrusion attempts.
- Regular security audits and penetration testing to identify and patch vulnerabilities.
While bt50 takes all reasonable precautions, no security system is foolproof. Users are also responsible for keeping their own passwords and login credentials safe.
bt50 Data Sharing & User Rights
Third-Party Sharing
Bt50 does not sell, rent, or disclose users' personal data to third parties for commercial purposes. However, in certain limited circumstances, information may be shared with:
- Local payment providers: Information required to process MYR financial transactions via FPX, TNG eWallet, or local internet banking.
- Relevant authorities: Where required by law, court order, or a valid official investigation.
- Technical service providers: Technology partners who assist in platform operations, subject to strict confidentiality agreements.
All relevant third parties are required to comply with data protection standards equivalent to those of bt50.
What Are Your Rights as a User?
As a bt50 user, you have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you at any time.
- Right to Rectification: If any information we hold is inaccurate or outdated, you may request that we correct it.
- Right to Erasure: Under certain circumstances, you may request the deletion of your personal data, subject to applicable legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes, such as direct marketing.
- Data Portability: You have the right to receive your data in a machine-readable format for transfer to another service.
To exercise any of these rights or make a privacy-related enquiry, please contact the bt50 support team via email: [email protected]. We will respond to your request within a reasonable timeframe.
Policy Changes & How to Contact Us
Privacy Policy Updates
Bt50 reserves the right to update or amend this Privacy Policy at any time to reflect changes in platform practices, legal requirements, or service improvements. Users will be notified of any material changes via in-platform notifications or email. The date of the latest update will always be displayed at the top of this page.
Continued use of the bt50 platform after any changes to this Privacy Policy are published will be considered acceptance of the updated policy. We encourage you to review this page periodically.
Contact Us About Privacy
If you have any questions, concerns, or requests regarding this Privacy Policy or how bt50 handles your personal data, please get in touch:
Privacy Support Email: [email protected]
For general enquiries about the platform, you may also refer to FAQ us.
We aim to respond to all privacy enquiries within three (3) business days.
Related Links: For more information on how we manage accounts and transactions, please read Terms & Conditions and page Responsible Gaming bt50.
Have More Questions About Your Privacy at bt50?
Contact our support team or check the FAQ for quick answers. You can also register an account to start enjoying the bt50 platform with your privacy fully protected.